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West Valley Medical Group Physicians | West Valley Medical Group
Each patient's experience at our practice is important to us. As we strive to provide the highest level of care, we value feedback on all aspects of the patient experience. This Medical GPS patient experience survey measures patient satisfaction from the time the appointment was made to the time the patient spent with the provider.
Visit Preparation: Measures how courteous, respectful and friendly the clinical staff was during the patient’s visit.
Provider Listened: Measures how carefully the provider listens to the needs of each and every patient.
Office Wait Time: Measures how satisfied the patient was with wait time during their visit.
Patient Recommendation: Measures how likely the patient is to recommend this practice to family and friends.